1. Introduction
BasePack ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application (collectively, the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
Our Core Privacy Principles:
- ✓ We do not sell your personal data.
- ✓ You retain full ownership of your content.
- ✓ We collect only what is necessary.
- ✓ No third-party advertising tracking.
2. Information Collection
We collect information to provide a better experience for you. This includes:
Personal Data
Basic account info like your name, email address, and username that you provide when you sign up. We also store the content you create—like your packing lists, gear inventory, and photos—so you can access them from any device.
Technical Usage Data
Data our servers automatically collect to help us keep the app running smoothly. This includes your IP address, browser type, and checking which pages are most popular. This data helps us fix bugs and improve performance.
Mobile Device Data
If using our mobile app, we may collect device info (like model and OS version) to ensure compatibility and stability.
3. Use of Your Information
We use your data to make BasePack work for you. Specifically, we use it to:
- Create and secure your account.
- Sync your gear and lists across all your devices.
- Respond to your support requests.
- Send you important updates (like security alerts or major feature announcements).
- Detect and prevent fraud to keep the community safe.
4. Sharing & Disclosure
We do not sell your personal data. Your information is yours. We only share data in limited circumstances necessary to run the service:
Service Providers: We use trusted third-party services to help us operate (e.g., payment processing, email delivery, and hosting). They only have access to the information needed to perform these tasks and are obligated to keep it confidential.
Legal Requirements: We may disclose information if legally required to do so in order to comply with applicable law, regulation, or legal process.
5. Cookies & Technical Data
We use cookies primarily for functionality—for example, to keep you logged in so you don't have to sign in every time you visit. We may also use analytical tools to see how the site is being used (e.g., "most users visit the Explore page"), but we do not use third-party advertising pixels to track your behavior across the web.
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we may have collected from children under age 13, please contact us.
9. Your Privacy Rights
You are in control of your data. You can edit your profile information or completely delete your account at any time directly within the app settings.
If you need a copy of your data, want to request corrections, or have any other privacy concerns, just send an email to support@basepack.app and we will help you out.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
BasePack Support
Email: support@basepack.app